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Loyalty program

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Our goal is to create the most comfortable and pleasant conditions for using our services. The loyalty program is a new product that the Vertex team is developing. Soon, each of our guests will be able to receive a card and become a member of Vertex Loyalty Club.

We will inform you about the launch of the program later.

But today you can familiarize yourself with the privileges and conditions on our sites.

Loyalty program of  Vertex Loyalty Club is a beneficial opportunity to spend a weekend with the family or a business trip.

Your personal benefits, rewards, bonuses and special offers in the chain of Vertex Hotel Group (VHG) company network.

Where to use the Vertex Club Card:

  • “President Hotel” (Kyiv), located in the center of the capital of Ukraine, in the center of all business venues.
  • “Bristol Hotel” and “Londonskaya Hotel” (Odesa). Hotels with 120 years history and the best conference rooms in the heart of the city.
  • Wellness and SPA Formula (Odesa), one of the best places for sports, SPA treatment and healthy diet for the whole family.

How to participate in a Vertex Loyalty Club program:

  • Vertex Club card can be purchased at the reception of our hotels by filling in the form.
  • Fill in an electronic from for a Vertex Club card.
  • in Wellness and SPA Formula (Odesa).
  • asking and filling in a form at any restaurant in Vertex Hotel Group hotels.

Discounts chart and conditions:

  • The program envisages that each member earns bonuses for every paid bill in a chain of Vertex Hotel Group hotels, restaurants and a Wellness club owned by VHG.
  • Vertex Loyalty Club (VLC) cardholder is guaranteed to have early check-in and late checkout at no extra charge*
  • Bookings made through reseller sites (e.g. Booking.com, HRS, etc.) or through travel agents, are not subjected for earning bonuses.
  • Discounts are not available for special offers and banquets.

* based on the availability at check-in/checkout.

status MEMBER

status MEMBER

  • 5% off discount in Bristol SPA services
  • 10% off  discount in the restaurants Le Grand Café Bristol, Le Patio Londonskaya, Lobby bar at President Hotel
  • 5%  off   discount in the Food & Balance restaurant
status FOLLOWER <span>(upon reaching the amount of expenses from UAH 51.000 to UAH 150.000)</span>

status FOLLOWER (upon reaching the amount of expenses from UAH 51.000 to UAH 150.000)

  • 7% off discount in Bristol SPA services
  • 10% off discount  in the restaurants Le Grand Café Bristol, Le Patio Londonskaya, Lobby bar at President Hotel
  • 10%  off  discount for the room service menu
  • 5% off  discount in the Food & Balance restaurant
  • 5% off discount for Medical & SPA Formula services
  • 10% off discount for accommodation based on BAR price (best available rate)
status INSIDER <span>(upon reaching the amount of expenses from UAH 151.000 to UAH 250.000)</span>

status INSIDER (upon reaching the amount of expenses from UAH 151.000 to UAH 250.000)

  • 10% off discount for Bristol SPA services
  • 15%  off discount in Le Grand Café Bristol, Le Patio Londonskaya, Lobby bar at President Hotel
  • 10% off discount for the room service menu
  • 7%  off discount in the Food & Balance restaurant
  • 7% off discount for Medical & SPA Formula services
  • 15% off discount for accommodation based on BAR price (best available rate)
  • Two items free laundry
status AMBASSODOR <span>(upon reaching the amount of expenses from UAH 251.000 – UAH 400.000)</span>

status AMBASSODOR (upon reaching the amount of expenses from UAH 251.000 – UAH 400.000)

  • 15% off discount for Bristol SPA services
  • 20% off discount in the restaurants Le Grand Café Bristol, Le Patio Londonskaya, Lobby bar at President Hotel
  • 15% off discount for the room service menu
  • 10% off discount in the Food & Balance restaurant
  • 10% off discount for Medical & SPA Formula services
  • 20% off discount for accommodation based on BAR price (best available rate)
  • Two items free laundry